El Dorado Hotel is Hiring a Guest Services Supervisor!

  • El Dorado Hotel
  • Sonoma, CA 95476, USA
  • Jun 14, 2019

Job Description

?If joining a team of talented and passionate hospitality and culinary professionals is attractive to you ? this just might be the place for you!We are currently interviewing for a Guest Services Supervisor!POSITION SUMMARY: As an active member of the Management team, the Guest Services Supervisor has responsibility for supervising and overseeing the effectiveness of the Front Office Departments, Housekeeping, Spa and guest relations as it relates to operations at the hotel. This position is responsible for the general oversight and support of the hotel operations with a focus on the Front Office to ensure a high level of personalized service is delivered to guests at all times. Supports hotel operations as needed.*weekends, holidays, & some evenings required?OUR IDEAL CANDIDATE HAS: - Drive and Initiative- Excellent verbal and written communication skills- Positive attitude- Outstanding interpersonal abilities- Service & Customer Focus- Ability to build strong relationships with key departmental heads, interact and influence others at all levels of the organization.- Team player- High level of attention to detail- Outstanding planning, prioritizing and goal setting abilities- Excellent problem solving and analytical abilities- Experience using Opera Software?- Excellent technical/computer skills including Microsoft Office Suite- Knowledge of basic arithmetic?MINIMUM QUALIFICATIONS: - Bachelor?s degree in Hospitality Management or related field preferred.- 3-5 years previous Front Office and Housekeeping leadership experience, with progressive leadership experience in Rooms operations.?El Dorado Hotel?is part of the Mosaic Hotel Group, a collection of award-winning, small, curated hotels in key leisure and urban destinations.? From a desert retreat to a wine country home base, each hotel evokes a sense of place and is as unique as the guests who visit them. With a portfolio of small properties with fewer than 80 rooms each, Mosaic Hotels are able to deliver truly personal service to each guest in a way that sets them apart.We offer medical, dental, and vision benefits, a wellness program, 401(k) plan, and company discounts at our proprietary restaurants and hotels.